This position is responsible for building, maintaining and basic troubleshooting the Herbalife's Linux Server Operating Systems around the world. This Global position is also responsible for maintaining the defined Service Levels Agreements and Operational Level Agreements within Herbalife. This person primary responsibility is to work with the staff, senior Engineers to administrate, implement, and troubleshoot the Herbalife server environments. The position will also focus on monitoring and documenting processes followed in Herbalife Nutrition.
Responsibilities
Install, Setup, and Support Linux Server Operating Systems.
Work on Documentation.
Keen focus on monitoring alerts and take the corresponding actions.
Daily checklist to clear SNOW queue and acknowledge tasks. make sure no task is unassigned.
Proactively assist other teams on level-1 issues or requirements.
Participate with Incident Management process and troubleshoot Sev-4 Incidents.
Participate in various projects and work orders as assigned and complete assigned tasks on time
Participate in Patch Management process using Spacewalk or equivalent tool for all non-prod on-prem and Cloud Linux servers
Requirements:
0-1 years of experience on RedHat/oracle Linux; RedHat/oracle cluster; satellite/Spacewalk administration/patching
Eager to explore and Learn fast the new technologies.