About Bright
At Bright, we are building a global movement to rapidly spread clean energy across Mexico and beyond. We do so by simplifying the adoption of rooftop solar via advanced technology and human connection. We’re fast-moving and results-oriented; we’re passionate about spreading solar energy as fast as humanly possible while having fun doing it.
About the Product Ops Team
Bright is a full service solar installations company that coordinates customers, installers, warehouses, suppliers and CFE to ensure a great customer journey to solar. The Product Ops team is responsible for the research, development, and maintenance of the tools and processes that enables Bright to deliver our product to the highest degree of quality and efficiency, at an ever-growing volume.
We use a combination of SQL, Javascript, Retool, and Zapier, and work daily with the software team for 100% custom software. So far we have built tools to coordinate logistics between many stakeholders, worked on communications features, created tools for inventory & delivery management, and have many more fun / exciting projects at Bright.
About the position
The Product Ops team is looking for someone to bring Bright to the next level by optimizing processes.
We are internal consultants inside Bright, each team presents problems - and similar to a consulting firm , we suggest solutions and actually build them too! Sometimes you will lead a project or improve an existing one, that the software team will build - and sometimes you will build them yourself. No matter what, you’ll need an analytical mind - thinking creatively and working well with many teams inside Bright. You are a good listener and can fully understand other departments' needs and prioritize them.
We’re looking for someone who has:
Required:
Analytical mind, Ability to think “like a computer” and want to learn to code
Aptitude to, ability to, and interest in quickly learning new capabilities
Comfortable listening, speaking, reading, and writing in English and Spanish.
SQL for analytics / understand a data model, 100% of our data is stored in a SQL database, you’ll definitely need to be comfortable with SQL to be successful
Concise communication who can quickly focus on what is important and the priority
A sense of urgency and fast thinking skills; you’re good at solving problems and proposing long term solutions using technology
Preference will be given to some with:
Previous experience in Product management
An understanding of the web - APIs, HTML and Javascript
Knowledgeable in Javascript, and use of “low-code” tools such as Retool, Customer.IO, Zapier, Webflow etc
Your tasks and responsibilities will be to:
Detect and prioritize areas of opportunities in existing processes around Bright to propose improvements
Propose, define and lead complex and cross team projects to ensure Bright’s growth
Build and update new or existing tools using javascript and sql
Help different Bright departements build metrics dashboards and datasets
Support product team solve and prioritize bugs, tasks and software requests
Maintain existing dashboards containing KPIs and OKRs
Document datasets
Your Key Results will be:
Prioritize and filter request to ensure they get solved in a timely manner
Successfully propose and lead a project to ensure Bright’s growth.
Optimize delivery logistics ( with new tools / features)
Collect feedback from our customers in real-time!
Compensation / Benefits:
Competitive compensation based on experience & results
A fun, high-caliber team that trusts you and gives you the freedom to be brilliant.
The opportunity to learn first hand about the distributed generation regulatory scheme in México while being a part of one of the fastest-growing startups in the country.
Unparalleled learning – we have access to an amazing list of advisors and investors that we actively engage on this project.
Ability to work alongside and gain experience from working closely with mentors at Bright
Awesome work environment - all input and ideas matter to us.