About Bright
At Bright, we are building a global movement to rapidly spread clean energy across Mexico and beyond. We do so by simplifying the adoption of rooftop solar via advanced technology and human connection. We’re fast-moving and results-oriented; we’re passionate about spreading solar energy as fast as humanly possible while having fun doing it.
About the position
This role is crucial to ensure the quality standards in Bright’s designs including aesthetics, cost-effectiveness and production efficiency. Also, this Brighter will be owner to ensure the best customer journey for customers in the approval phase by giving first-hand technical solutions and follow up. Finally, this position is in charge of analyzing the procurement in Bright products to deliver an efficient installation to our clients.
We’re looking for someone who
Is very detail oriented
Has electrical wiring knowledge (basics)
Has great spatial perception skills
Has the ability to communicate clearly and concise
Is creative solving of technical problems
Is organized and metrics driven
Is an effective team player
Has the ability to focus on deadlines and deliverables (SLA compliance)
Is personable and excited to help the solar revolution grow
Desirable: Experience with 3D modeling software
Your tasks and responsibilities will be
Design approval:
100% Compliance of Design Approval SLAs
Warranty the accomplishment of Bright quality standards in Designs
Ensure 100% of predesign are approved at least one hour before the sales visit.
Procurement cost (PC) generation
100% compliance of Procurement Cost upload SLAs after project approval
Ensure 100% of installations do not required extra material due to incorrect List of Material
Keep PC retool updated according to changes in material, installers and costs
RTVR approval and Technical Visits revision
100% Compliance of RTVR Approval SLAs
100% Compliance of Technical Visit submission SLAs
Enable two Top Priority slots for RTVR and design approval
Special Installation follow up with CE and Installations teams
Give information when requested to O&M and CE about design
Design creation:
Warranty the accomplishment of Bright quality standards in Designs
Ensure On site, After and other redesigns creation on SLA
Your Key Results will be
At Bright we operate on the OKR system pioneered at Intel and used widely at Google and many tech companies
For this specific role your KR (upon which your success will be measured) are:
OKR 1 Ensure 100% design revision are done within 18hrs SLA
OKR 2 Ensure 100% RTVR revision and technical visits reports revision are done within 18hrs SLA
OKR 3 Ensure 100% of Top Priority RTVR and redesign approval to meet SLA according to the morning and afternoon schedule
OKR 4 Ensure 100% of On site, After and other redesigns creation on SLA
OKR 5 Ensure 100% of PC are submitted in 24hrs SLA after approval
Compensation / Benefits
Competitive base salary with results-based variable pay
A fun, high-caliber team that trusts you and gives you the freedom to be brilliant.
The opportunity to learn first hand about the distributed generation regulatory scheme in México while being a part of the fastest-growing startup in the country.
Unparalleled learning – we have access to an amazing list of advisors and investors that we actively engage on this project.
Awesome work environment - all input and ideas matter to us.